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Privacy Policy

Last Updated: 09/01/2025

At minnieholidays.com (the “Website”), we value your privacy and are committed to processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws. This privacy policy explains how we collect, use, and protect your personal data.

1. Data Controller

For any inquiries regarding this privacy policy or the processing of your personal data, please contact us at the email address above.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  1. Contact Data: Name, email address, telephone number, and any other data you may provide via our contact forms or email.
  2. Booking/Reservation Data: Information necessary to process travel or holiday bookings, including dates of travel, destination preferences, accommodation details, or payment-related information if applicable.
  3. Technical Data: IP address, browser type, operating system, device identifiers, and browsing behavior on our Website (e.g., pages visited, time spent on page).
  4. Communication Data: When you contact us via email or other means (including social media), we may keep a record of our correspondence.

3. Purpose and Legal Basis for Processing

We will only process your personal data where we have a lawful basis for doing so under the GDPR. The purposes for which we process your data may include:

  1. Providing Services: To respond to your inquiries, process your bookings or reservations, and provide you with information or services you request.
    • Legal basis: Performance of a contract or steps prior to entering into a contract (GDPR Art. 6(1)(b)).
  2. Customer Support and Communications: To send you administrative information, confirm reservations, or provide information about updates to our services.
    • Legal basis: Performance of a contract (GDPR Art. 6(1)(b)) or legitimate interests in providing quality support (GDPR Art. 6(1)(f)).
  3. Marketing Communications: To send you promotional materials, newsletters, or holiday deals, if you have opted in to receive such communications.
    • Legal basis: Consent (GDPR Art. 6(1)(a)) or legitimate interests (GDPR Art. 6(1)(f)) where applicable. You can unsubscribe at any time.
  4. Website Improvement: To administer and improve the functionality of our Website, including troubleshooting, data analysis, and testing.
    • Legal basis: Legitimate interests in ensuring the Website is secure and functions properly (GDPR Art. 6(1)(f)).
  5. Compliance with Legal Obligations: To comply with any applicable laws, regulations, or court orders requiring the disclosure or processing of personal data.
    • Legal basis: Compliance with a legal obligation (GDPR Art. 6(1)(c)).

4. Retention Period

We will retain your personal data only as long as is necessary for the purposes outlined in this policy or as required by applicable law. Once your personal data is no longer needed for the purpose it was collected, we will securely delete or anonymize it.

  • Contact Data: Retained for as long as necessary to provide services or respond to inquiries, unless required for legal or regulatory reasons.
  • Booking/Reservation Data: Retained for as long as necessary to fulfill the contract and comply with bookkeeping requirements.
  • Marketing Data: Retained until you opt out or withdraw your consent.
  • Technical Data: Retained in accordance with our legitimate interests for a limited period for security and Website improvement.

5. Sharing and Disclosure of Personal Data

We may share your personal data with:

  1. Service Providers: Third-party service providers (e.g., web hosting providers, payment processors, travel providers, or marketing platforms) who assist us in delivering our services. These service providers will only process personal data under our instructions and in compliance with the GDPR.
  2. Legal and Regulatory Authorities: When required by law or to protect our legal rights or the rights of others, such as complying with a court order or regulatory request.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to a third party involved in the transaction.

We do not sell, rent, or otherwise share your personal data with third parties for their own marketing purposes.

6. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that such data transfers are subject to appropriate safeguards (such as the European Commission’s Standard Contractual Clauses) to protect your personal data in compliance with GDPR requirements.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  1. Right of Access: You may request confirmation whether we process your personal data and obtain a copy of that data.
  2. Right of Rectification: You may request that we correct any inaccurate or incomplete personal data.
  3. Right of Erasure (‘Right to be Forgotten’): You may request that we delete your personal data if it is no longer needed, or the processing is unlawful.
  4. Right to Restrict Processing: You have the right to request the restriction of processing in certain circumstances.
  5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller where technically feasible.
  6. Right to Object: You may object to the processing of your personal data under certain conditions, including where processing is based on legitimate interests or for direct marketing purposes.
  7. Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at info@minnieholidays.com. We will respond to your request in accordance with applicable law.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies on our Website to enhance user experience, analyze trends, and administer the Website. A cookie is a small piece of data stored on your device. You can control the use of cookies at the browser level. If you reject or delete cookies, some features of our Website may not function properly.

For more information, please see our [Cookie Policy] (if you have a separate one).

9. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of each website you visit to understand how they collect, use, and share your personal data.

11. Complaints

If you have any concerns about our processing of your personal data, please contact us at info@minnieholidays.com so we can address your concerns. You also have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal data violates applicable law.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

If you have any questions or concerns about this privacy policy, please contact us at:

MINNIE HOLIDAYS S.L.
Email: info@minnieholidays.com

Thank you for trusting minnieholidays.com with your personal data. We are committed to ensuring your information is handled safely and responsibly in accordance with the GDPR.

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